Manager of Campus Operations and Safety

Job Description

Title: Manager of Campus Operations and Safety

Division: School-Wide

Reports to: Director of Campus Operations (DCO)

Status: Full-time, Exempt (Year-Round)

Supervises: Custodians (2), Campus Operations & Safety Coordinator (1), Lead Campus Supervisor (1) & Campus Supervisors (7)

Salary: $100,000-$110,000  plus $12,000 Temporary Cost of Living Allowance and MWA Benefits 

Position Summary

The Manager of Campus Operations and Safety is responsible for executing day-to-day building operations, as well as the safety and security of the Making Waves Academy 20.25 acre campus (combined approximately 304,000 sq. ft).  The position requires a team leader with strong organizational skills, general knowledge of effective safety and security practices, and some knowledge of the essential elements of facility maintenance on a school campus. This person will oversee the custodial contract, coordination of space use, and the facility support, repair, and maintenance ticket system in partnership with MWA’s landlord. This person will also ensure that the school follows the local, state, and federal applicable codes, regulations, and standards pertaining to facility operations, safety and security.     

The Manager of Campus Operations and Safety is responsible for managing the team responsible for the maintenance and security of the campus, its staff, and the student body, including full-time custodial and campus supervision staff, full-time campus operations and safety coordinator, as well as any contractors/vendors as needed. They oversee safety and campus supervision, and implementation of security systems, including building access, and they interface with building occupants to maintain a safe and comfortable work environment.  Through their work, the Manager of Campus Operations and Safety will maintain a safe, secure, and comfortable environment conducive to student learning. 

Primary Responsibilities 

Leadership and Supervision 

• Coordinate and supervise duties of the team, including the review and evaluation of work assignments such as daily campus supervision, timely attention to safety issues and projects, cleaning of all indoor and outdoor areas, and emergency cleanups for completion and compliance.
• Implement and maintain a work order/capital forecast reporting system that generates routine reports to identify ongoing/persistent challenges and forecast needs/issues based on trends. 
• Coordinate and supervise the work of outside contractors and vendors for crafts, such as custodial “night crew” and auto/golf cart mechanic, and inspect for completion of assignments by direct team members and by facility maintenance and repair contractors secured by MWA landlord to provide feedback.     
• Forecast, allocate, and supervise the financial and physical resources of the custodial, safety, and facility management area.

Safety and Security

• Identify major security, safety hazards, and major repair needs. Submit requests for deferred maintenance projects to the Director of Campus Operations and/or landlord for capital improvements and tenant improvement projects.
• Develop a plan for 24-hour coverage for building usage, custodial, grounds, maintenance, safety, security, and emergencies.
• Support the development and implementation of safety systems and response plans while collaborating closely with school administrators on the Cal/OSHA Injury and Illness Prevention Program (IIPP) and Workplace Violence Prevention Plan (WVPP), potentially including facilitating training sessions.
• Oversee the supervision of school activities and facilities (e.g., security cameras, alarm systems, classrooms, buildings, and gates, as needed, etc.) for the purpose of ensuring the safety of students, personnel, and property.
• Manage and direct the work of the Campus Supervision team to ensure a safe, well-monitored school environment that is responsive to the needs of students and staff in both routine and urgent or emergency situations for all school-related activities and events.
• Maintain inspection records, permits, construction documents, and internal facility audits.
• Creates and oversees standard operating procedures to open, run, and close the campus. 
• Oversee building keying system and master keying record of all keys issued to and retrieved from employees.
• Drive collaboration between Campus Supervisors, Deans of Students, Social Workers, School Leaders, and other community members to foster clear and timely communication, ensure consistent incident responses, and strategically address unsafe and unacceptable student behaviors.

Oversight and Maintenance of Facilities

• Assist in or coordinate preventive maintenance, including the overall planning and decision-making for maintaining the facility's safety, utility, and appearance, in partnership with MWA’s landlord, as applicable.
• Manage and oversee the HVAC Energy Management System, as well as door/gate closure schedules.
• Manage the facility support, repair, and maintenance ticket system in partnership with MWA’s landlord.
• Partner with the DCO to manage space usage and assignments and lead the coordination of office and classroom moves.
• Oversee night custodial contract and custodial supplies and equipment to maintain an appropriate inventory level.
• Oversees master storage plan for the campus and oversees inventory maintenance and location of stored items. 

Mission Alignment

• Demonstrate knowledge of, and support, Making Waves Academy’s mission, core values, standards, competencies, and code of conduct outlined in the Employee Handbook.
• Participate in the school community – attending school competitions, performances, assemblies, and extracurricular activities.
• Perform other duties as assigned with enthusiasm and commitment.

Work Environment

This job operates in an indoor and outdoor environment. 

Physical Demands

While performing the duties of this job, the employee may be required to frequently walk or drive a golf cart across the middle and upper school campus, work in an outdoor environment under various weather conditions, be on their feet for up to 8 hours, participate in campus supervision duty each week, lift boxes up to fifty (50) lbs., and bend or stand for long periods of time.

Travel

None

Qualifications

Experience

• Minimum 3 years experience in safety and security required, preferably in a school environment.
• Minimum 5 years experience in coordination of building maintenance and custodial work required.
• 3-5 years of experience supervising employees, with a track record of effective team leadership and management. 
• 3-5 years of hands-on experience managing complex projects, demonstrating strong organizational and execution skills.
• Knowledge of environmental and safety rules, regulations, and policies; ability to conduct job site inspections to ensure compliance with applicable regulations and requirements and maintenance of a safe work and learning environment.
• Knowledge of methods, practices, equipment, and supplies used in facility maintenance and safety regulations, including preventive maintenance

Skills

• Demonstrated ability to manage teams, processes, systems, and contractors effectively
• Proficiency in using facility management software, computer-aided design (CAD) tools, and Microsoft Office Suite.
• Ability to maintain a high degree of professionalism and work well in a team in day-to-day and stressful situations 
• Effective verbal and written communication
• Ability to identify and address security and safety hazards
• Knowledge of project management principles and supervision

• Highly effective and professional communication skills with staff, students, and families
• Ability to adapt and align on school-related initiatives
• Familiarity with developing and implementing safety systems and response plans.
• Highly organized, goal-oriented, and focused on outcomes
• Ability to work collaboratively and independently
• Ability to work effectively in fast-paced environments with limited supervision
• Demonstrate an understanding of technology and systems management platforms (such as time-keeping system, Google Suite, Google Drive, and facility maintenance platforms)
• Professional orientation – appearance, communication, organization, and attitude

Education

• Bachelor's degree required 

Licenses or Certificates Needed

• Employment eligibility will include fingerprints, tuberculosis, and/or other employment clearance

Preferred but not required

• Spanish language proficiency
• Experience in a school environment
• Knowledge of methods, practices, equipment, and supplies used in facility maintenance and safety regulations, including preventive maintenance
• OSHA-certified LIFTS
• Preferred working knowledge of playground safety and guidelines set by California’s Division of State Architect (DSA)
• Advanced degree

Reasonable Accommodation
Consistent with its obligations under the law, MWA will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Equal Employment Opportunity Is Our Policy

Making Waves Academy is an equal opportunity employer. It is the policy of the School to afford equal employment and advancement opportunities to all qualified individuals without regard to their perceived or identified: race (including traits historically associated with race, such as hair texture and hairstyle, including but not limited to braids, locks, and twists); color; gender, (including gender identity, gender expression, and transgender identity, whether or not the employee is transitioning or has transitioned); sex (including pregnancy, childbirth, breastfeeding, and medical conditions related to such); religious creed (including religious dress and grooming practices); marital/registered domestic partner status; age (forty (40) and over); national origin or ancestry (including native language spoken and possession of a driver’s license issued to persons unable to prove their presence in the U.S. is authorized by federal law); physical or mental disability (including HIV and AIDS); medical condition (including cancer and genetic characteristics); taking of a leave of absence pursuant to the Family Medical Leave Act (“FMLA”), Pregnancy Disability Leave (“PDL”) law, Americans with Disabilities Act (“ADA”), California Family Rights Act (“CFRA”), the Fair Employment and Housing Act (“FEHA”), or laws related to domestic violence, sexual assault, and stalking laws; genetic information; sexual orientation; military and veteran status; or any other consideration made unlawful by federal, state, or local laws.

This policy extends to all job applicants and employees and to all aspects of the employment relationship, including the hiring of new employees and the training, transfer, promotion, discipline, termination, compensation and benefits of existing employees. For a full copy of our non-discrimination policy, visit: https://bit.ly/mwapublicnotices